Our aim is that all our products reach you in perfect condition. If you're disappointed in any way we would like to know, so please make sure you contact us if this is the case.

As long as your product is unopened you can return your item within 14 days.


To return your goods to Bush Oilâ„¢ Ltd you will need to complete a returns form by following the link below on our website

 

http://www.bushoil.co.uk/shop/index.php?route=account/return/add

 

When completed please click submit and this will be sent directly to our customers services team who will be in touch to confirm your Returns Authorisation (RA) Number and address.

 

Please send the products you are returning along with your RA Number and our customer services will do the rest.

How long will it take to get a refund?

Once your returned goods are received by us, it usually takes 3-5 working days depending on your card issuer, for the refund to appear in your bank account. However this can take up to 14 days. If you paid using Paypal, this usually is refunded the same working day.